Rcmodel Australia

We ship most of the orders in 2 business days after we confirm your payment. Some items may require a longer ship-out period. On occasion there may be unforeseen delays in shipping your order. We will notify you via phone or email if we determine your order can not be shipped out within 3 days.

 

Standard Shipping Most shipped packages are delivered within 1-6 business days from the day they are shipped. For Australian customers, the postage for all the car/helicopter/boat spare parts you buy from this website will be as low as $10(flat rate), regardless of how many items you have bought.

 

Express Shipping We offer Next Day delivery for most of our items. Extra fees will apply depending on the size and weight of the item. 

 

International Shipping We provide Standard Air Mail Delivery (Tracking is not available for Air Mail) and Express Delivery(Tracking is available for Express Delivery). We can ship all orders to our customers around the world in a short period of time. Fees may vary depending on the items and destinations.


Returns:

If the item does not work properly due to the manufacture error or it is not the exactly item you have ordered, you should contact us immediately via ebay  for a return/exchange.

Please note, you must contact us before you make the return/exchange. Request for return/exchange must be received within 3 days of your receipt of the item. If an exchange is not available, credit will be granted or product of similar or equal value will replace the original items. But we can not exchange or refund the items that have been tested onsite.

Item returned must be unused conditions with the receipt, the merchandise box, manual, accessories and all other items in the original package. If you can not come to our shop directly, you should return the items to us by shipping couriers of safe method with proof of shipment (just in case your item does not reach us. You can check with your local shipping courier). We will not be able to responsible for the lost of returned items as well as the returned shipping cost. Returned items by COD will be rejected.